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Common problems for Connectivity Issues
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Locked

‎07-26-2025 08:54 PM

HP Recommended
Product: HP DeskJet 2723e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Overall, my HP printer experience  is horrible. Regret why did i buy this HP product. Wasting my time to connect WIFI

1 REPLY 1

‎07-29-2025 06:24 AM

HP Recommended

@lodak, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I'm sorry to hear about the issues you're experiencing with your HP printer. Connectivity problems can be frustrating, but there are resources and steps that might help resolve Wi-Fi issues with HP printers:

 

  1. Check Network Connection: Ensure that your Wi-Fi network is working properly and other devices can connect to it without issues.
  2. Printer Placement: Make sure your printer is within range of the Wi-Fi signal and away from objects that might interfere with connectivity, such as microwaves or other electronics.
  3. Firmware Updates: Check if there are any firmware updates available for your printer model that may resolve connectivity issues.
  4. Restart Devices: Try restarting both your printer and router to refresh their connection.
  5. HP Smart App: Consider downloading the HP Smart app, which can guide you through the setup process and troubleshoot connectivity problems.  

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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