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Common problems for Connectivity Issues
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‎12-06-2021 11:33 AM

HP Recommended
Product: HP LaserJet MFP M29w
Operating System: Android 9.0 Pie

My printer was in storage for a few months. I don't know the password to change its settings to connect to a new wireless router. I've tried all the various instructions for holding certain buttons until the printer resets but none of those worked to reset the password.

3 people had the same question
5 REPLIES 5

‎12-09-2021 12:33 PM

HP Recommended

@Akakejththr

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎12-13-2021 09:31 PM

HP Recommended

Now that I have the printer reset, I still can't connect to it to make it use my wifi.

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‎12-16-2021 02:47 AM

HP Recommended

No, really. I would like to print with this printer again.

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‎12-23-2021 06:09 AM

HP Recommended

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎02-02-2022 05:22 PM

HP Recommended

Where is the inbox so I can try to reset the printer again?

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