Place an order but no confirmation email

[MARIA2885]

I placed an order yesterday for a laser printer. The payment is pending in my bank account and I haven't received any confirmation email. I haven't created ant HP account during the purchase but I got that the printer will be delivered on 23rd of March.

So where I can find any info regarding this purchase? Of course my account is displaying nothing as I created one shortly after.

Thank you

[Dragon-Fur · Accepted solution]

@MARIA2885 

Welcome to the HP Community Forum.

What to do?

If you purchased the printer from the HP Store,

Please Contact the HP Store Customer Service.

HP Store – USA

 Store/HP.com USA Sales

 Not your HP store? 

Scroll to the bottom of the store website and click the Flag to change regions.

HP Store Customer Service - Examples

• HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

OR

• HP Store - UK - Customer Service - Contact the Store

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

OR

•  HP Store – Australia – Contact the Store - Customer Service

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