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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎02-24-2021 11:08 AM

HP Recommended

I can connect to the web interface via smart phone at hard-coded IP and view same info in Router Attached Devices w/reserved same IP, however I cannot connect to the same IP from the wired PC

ping -a to IP returns Printer name setup via Phone & Router with reserved & hard-coded IP address

PC & Printer share same subnet

Ping -a <IP> responds with printer network Name matching/setup in web interface via phone and in router, but the printer likely isn't setup to respond to ping so there's no proper response.

Nutshell Question: How to Print from PC to Wireless Printer on same LAN?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2021 10:06 AM

HP Recommended

So, I removed "extra" ports that were created in the many attempts to setup the printer...

Disconnected from VPN, and viola able to print Test pages from WSD & TCP/IP ports...

So "issue" is VPN (always have it on to work from home...)  

View solution in original post

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1 REPLY 1

‎02-28-2021 10:06 AM

HP Recommended

So, I removed "extra" ports that were created in the many attempts to setup the printer...

Disconnected from VPN, and viola able to print Test pages from WSD & TCP/IP ports...

So "issue" is VPN (always have it on to work from home...)  

Was this reply helpful? Yes No
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