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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Printer is not working since I got a new modem/router

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07-14-2025 12:37 PM
Recently was forced to get a new modem/router after an electrical storm that blew out the old one. Printer has not been working since. I've been using it wirelessly for the past few years with no problems. Don't really know how to address this issue and the product warranty is expired. Any suggestions would be much appreciated. Thx.
07-16-2025 05:58 AM
@Beezel, Hello and welcome to the HP Support Community!
Thanks for posting your question. I'm here to help you get things back on track.
I understand how frustrating it can be when your printer stops working after a router change. Since your HP LaserJet Pro MFP M29w was working wirelessly before, it likely just needs to be reconnected to your new Wi-Fi network. Here’s how you can get it back online:
Option 1: Use HP Smart App (Recommended)
Download the HP Smart app (if you haven’t already): HP Smart
Reset the printer’s network settings:
- On the printer control panel, press and hold the Wireless button for about 10 seconds or until the wireless light blinks. This resets the network settings.
Open HP Smart and click “+” to add a new printer.
Follow the on-screen instructions to connect the printer to your new Wi-Fi network.
Option 2: Use WPS (If Your Router Supports It)
- Press the WPS button on your router.
- Within 2 minutes, press and hold the Wireless button on the printer until the wireless light starts blinking.
- The printer should automatically connect to the network.
After Setup
- Print a Wireless Network Test Report to confirm connection:
- Press and hold the Resume button (the one with the paper icon) until the printer starts printing.
- You can also visit the printer’s Embedded Web Server (EWS) by typing its IP address (from the test report) into a browser to check status.
I hope the information shared has been useful and resolves your concern.
Wishing you a smooth and hassle-free experience ahead!
If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!
Warm regards,
Max3Aj
HP Support