Printer no longer connects with Wi-Fi

[jagpi]

I installed new router over a month ago.  It does have 2.4 and 5 Mhz.  The printer worked fine for the previous month.  I was printing documents yesterday, first few documents printed fine.  When I went to print another document, received message that printer was offline.  Did some "try to fix" things but did not fix the printing issue.  One wireless network test result message was that wireless radio on your HP printer is currently turned OFF.  But the wifi blue light was on.  The latest wireless network test result says more than one access point/wireless router has been found that matches your wireless network name (SSID).  If this message occurred when I installed the new router, it would make sense.  However, I have been printing for over a month since the new router was installed.

[Rainbow23]

Hi @jagpi

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query. I will be glad to help you.

I see that you are facing wi-fi connection issues with your HP Officejet All-In-One Printer.

Please follow the steps listed below to restore the printer to its network defaults and then reconnect to the wireless network.

Step 1: Restore the printer to its network defaults.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings.
A message appears stating that the network defaults will be restored.
4. Touch Yes.

Step 2: Re-connect the printer to the network.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).
2. Touch ( Settings ).
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
5. Follow the display instructions to complete the setup.

You may also refer to this document

Let me know if this helps.
Take care and have a great day ahead.

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