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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re: Printer not connecting to Wifi

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10-19-2021 12:40 PM
Can someone please walk me through the steps of connecting Wifi to the printer? I have had this for a few years now and it keeps picking up an old printer that I do not have. It is not connecting to my Wifi. It is a Officejet Pro 8625. The screen keeps saying "unable to connect to internet" I have confirmed with my internet provider that everything is working on their end. I can't figure it out! It has been rebooted multiple times.
Thank you!
10-19-2021 01:08 PM
I have the same issue.
I have had this 8615 more than 5 years, so think something changed in the software.
Note, reading blogs, it looks like we have to go to your router icon and log in a printer password, which may be different than the router password.
Can anyone help?
10-19-2021 01:55 PM
I was able to get my oldish 8615 to print again wirelessly. It worked via ethernet, so I knew it was not the printer.
1. I logged into my router and turned OFF WPA3 Security. This was a different tact.
2. I rebooted my router
3. Logged into the printer and selected my network from the Wireless Menu
4. Input my Wifi Password
5. Success!
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