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‎07-23-2024 07:23 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 11

problem with physical printing,  possible paper jam, BUT may just be that the paper is not catching,  Am having a tech check that out, The other problem is that the printer and laptops are not completely communicating with each other, message being problem with printer or print system on touch screen.  Printer is recognized by laptops, althugh "offline" >  drivers, etc. properly installed, turned printer off and on, dis and reconnected power sources,  Rebooted also.  Message still on touch screen.  Is there anything else for me to try.

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