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‎02-26-2026 03:35 AM

HP Recommended

This seems to be a little tricky, since I never found a similar problem description online:

 

I have three different IP networks all dedicated subnets, in fact all in different locations connected through IPsec-VPNs.

When I try to print to an HP printer - does not really matter which model, I have tried several - in, say, subnet A from a Mac on subnet B, the job will be transferred into the queue and then just disappears without any printout or reaction at the device. The printer is always shown as online, I can connect through the utilities and via the printer's web console, I can print within the same subnet without any problems, but never from on of the other subnets. I can access any other service across, be it a NAS, a web console or a remote connection via SSH or VNC. No ports are blocked between the subnets.

 

Will be happy for any suggestion, this bugs me for months now....

 

Thanks

Tom

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2026 06:00 AM

HP Recommended

It works when selecting AirPrint, but not with the traditional protocols, which is a little strange...

View solution in original post

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8 REPLIES 8

‎02-26-2026 07:11 AM

HP Recommended

Hello @werfger435543tr 

 

Please, try the procedures below:

 

HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

 

Best regars

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‎02-26-2026 07:14 AM

HP Recommended

It's a wired connection and the network connect is never lost.

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‎02-26-2026 09:12 AM

HP Recommended

Hello @werfger435543tr 

 

Ideally, to see if it's the printer, we should test it on another network.

Can you test it?

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎02-27-2026 11:55 AM

HP Recommended

Yep, tried to print from the same client to an MFP140w in the third location. Worked like a charm. Was using the OS’s AirPrint driver though since there is no HP driver available for this model for macOS. Will try next week to use AirPrint for the other one…

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‎02-27-2026 12:52 PM

HP Recommended

Hi @werfger435543tr 

 

Apparently it's something wrong with the printer or an incompatibility.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎02-28-2026 04:08 AM

HP Recommended

Said it was tricky, but thanks anyways. Printer works fine within its subnet with the HP drivers, but I will test with using only AirPrint next week. I assume it‘s a driver issue.

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‎03-05-2026 05:01 AM

HP Recommended

Hi @werfger435543tr 

 

OK, I´m Waiting

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎03-26-2026 06:00 AM

HP Recommended

It works when selecting AirPrint, but not with the traditional protocols, which is a little strange...

1 person found this reply helpful
Was this reply helpful? Yes No
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