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‎09-08-2021 06:08 PM

HP Recommended
Product: HP Deskjet All-In-One 2600 Series
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Deskjet All-In-One 2600 series printer. I am having a HARD time keeping my printer online. I am getting the message "Print Spooler test could not be completed". Can somebody please tell me what this means and how do I fix it? I have to use the USB cord in order to copy from my laptop and cannot copy over half the time and it gets so frustrating, because I'm forever having to do test pages to see if my printer is going to work or not and that's waisting my ink and paper.

1 person had the same question
1 REPLY 1

‎09-14-2021 12:00 PM

HP Recommended

Hi @Reggie_tee1964,

 

I'd like to help!

 

I understand you are facing a print spooler issue.

 

To assist better-

  1. Are you trying to connect your printer to your home network or private network?
  2. What is the status of the wireless light on the printer, steady or blinking?
  3. I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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