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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Re: Reset printer admin password

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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.


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I have a HP DeskJet 2600 All-in-One Printer. Thru HP Smart I try to look at the Embedded Web Server information but I seem to have forgotten my pass word, I'm also having trouble printing from my pc. I have the printer on my network and am hoping to  use the printer from the network. Is a printer reset in order?

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@Lakland, Welcome to the HP Support Community! I’m here to help.


If you do not remember the EWS page password, we will have to perform a factory reset on the printer to resolve this issue. Once done, you will have to reconnect the printer to the computer wirelessly.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

I am an HP Employee

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