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Common problems for Connectivity Issues
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Microsoft Windows 11

My laptop is HP Laptop 14 ep0xxx. When I troubleshoot my wifi it says that "Deafult Gateway Is Not Available." and also sometimes it says "No DHCP is assigned." I always try troubleshooting it and it is coming back but then  it will be gone again a minutes later. When I open my laptop, sometimes all is well, like the wifi is not getting lost. But really, most of the time it keeps getting lost. I also keep turning off my wifi button here in my laptop but, again, it will be lost a minutes late. I am so tired of this. I just want to use it well without any wifi problems already.

5 REPLIES 5
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Bring up the device manager and

see if stopping it from turning off to save power fixed the problem

BeemerBiker_0-1701320919205.png

 

 


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I don't have the Intel(R) thing in my laptop.. what should I do?

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@hanniehae wrote:

I don't have the Intel(R) thing in my laptop.. what should I do?


You probably have Realtek Wi-Fi

Just look for Wi-Fi network device

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Oh yes I have the Realtek Wi-Fi. But there's no "Power Management" thing on my laptop. 

hanniehae_0-1701322549546.png

 

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There is a discussion of the problem of the missing power management tab here

https://answers.microsoft.com/en-us/windows/forum/all/power-management-tab-is-missing-in-device-mana...5

 

The discussion recommended a registry change that put the power management tab back in

https://answers.microsoft.com/en-us/windows/forum/all/power-management-tab-is-missing-in-device-mana...

 

Make a note of the change so you can undo it if a problem show  up.  Note  that discussion was before windows 11 so possibly it does not apply

 

First try this driver, it is dated sept 2023

https://ftp.hp.com/pub/softpaq/sp149001-149500/sp149273.exe

It came from here

https://support.hp.com/us-en/drivers/hp-14-inch-laptop-pc-14-ep0000/2101497662

 

 

 


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I am a community volunteer and do not work for HP. If you find
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