The wireless symbol is showing an exclamation

[Guwonn]

The wireless symbol has an exclamation mark next to it and the bar keeps blinking, it's fine yesterday and nobody touched our printer. I really need helpp

[Nal_NR]

Hi @Guwonn,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[StephKnight]

Hi, I have the same issue right now. Did you manage to get this sorted? I am ready to throw my printer out of the window. I'm so stressed! 

[Nal_NR]

Hi @StephKnight,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[StephKnight]

Hp laserjet m140we 

[Nal_NR]

Hi @StephKnight 

Thanks for providing details. 

Perform the steps from this document and see if that helps. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[StephKnight]

I have tried the steps in all these documents. The issue with that the HP smart app will not let me finish set up in order to use my printer. I just cannot seem to get any support in order to have this fixed. It is a hp problem yet I am left with a week old useless printer now and the more I am told to follow documents and steps that I have now done multiple times, the more the matter is stressing me out. 

[Nal_NR]

Hi @StephKnight,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one-on-one interaction to fix the issue via remote assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[StephKnight]

Hi there's no message.