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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 3752 All-in-One Printer
macOS 11.0 Big Sur

Hi,

My printer is has the wireless button flashing amber. I have tried hitting the information button but that information was not helpful. I tried clicking on the other message boards that had similar issues but the links would say there was an error when I would click on the link. Can someone help me get the amber light to stop blinking? 

3 REPLIES 3
HP Recommended

@Brittanyyyyyyyy 

 

Welcome to the HP Community --

 

Subject = Web services button flashing amber

Message = wireless button flashing amber

 

 HP DeskJet 3700 printers - Blinking lights

 

Web Services light blinks amber

This error occurs when a Web Services print job is blocked, or when HP Instant Ink is cancelled and a software message has not been acknowledged.

 

    If both the Web Services light and the HP Instant Ink icon blink and the HP Instant Ink Service has been recently cancelled, press the Information button twice to resume printing.

 

    If only the Web Services light blinks, an HP ePrint email print job has been blocked.

 

-------------------------------------------------

 

What to do?

 

If the issue is related to Web Services ,

Check whether the User Guide can help you to reset / remove / re-add Web Services.

 

Reference

Note:  Web Services controls in EWS are printer model dependent

Example – EWS – Web Services

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Web Services

 

And / Or

HP printers - Cannot connect to Web Services

 

 

References / Resources

 

 Printer Specifications for HP DeskJet 3700 Printers

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 3752 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

I have read that because I cancelled the HP ink service, this could be why the web services light is flashing. I have ink cartridges in my printer that I paid for in good faith when I was paying for the HP ink service so I am assuming the light isn't flashing because of the cartridges I'm using?? Please can someone help as I am unable to print anything. Thanks

HP Recommended

@ANNOYED1972 

 

Instant Ink cartridges only work with an active subscription to Instant Ink service.

Sure - There are those who disagree with the way the service works.

 

For those reading:

 

Read to understand the Instant Ink cancellation process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a Cancellation

 

 

--------------------------------------------------------------

 

"All the rest"

 

Things that are Instant Ink

 

++++++++++++++++++++++

Things that are Instant Ink

Start…

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

Tried “everything” in the Get HP Instant Ink Support Website -- No Joy?

 

 -- No Joy?

Comments, questions, objections, or do you need information you cannot find online at Get HP Instant Ink Support ?

 

Your faster option:

Contact the team at HP Instant Ink Support during business days and hours available in your region.

 

 

 

OR

 

You may choose to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our Community is not  HP Instant Ink Support   – Waiting generally works.

 

++++++++++++++++++++++++++

Instant Ink Contact Information

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

 

OR

 

Contact >> HP Instant Ink Support   

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Website > Support, Enroll, FAQ

Not your home site?  Click the Flag to change to your region.

Scroll down – As available in your region, look for contact number on the webpage.

 

 

NOTE for UK customers: 

Open  HP Store > Scroll down > Switch flag / region to UK > Select Support > Select Instant Ink

And / Or

HP Instant Ink Website - UK 

 

AND

 

Examples of the Terms of Service Contract for various regions

NOTE: Terms of Service Document includes phone contact information

 

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

 Instant Ink - Terms of Service - Ireland

 CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

++++++++++++++++++++++++

Instant Ink Support Website

 

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

 

Read to understand the Instant Ink cancellation process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a Cancellation

 

 

 

===== ===== ===== =====

 

Something Different - HP Instant Ink Platinum Service

 

Open

INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

 

Contact Instant Ink Platinum Support

Scroll to the bottom of the Web Page to “Disclaimers

Click to "View more"

Read section Warranty and support

In that section, find the contact information to speak with Instant Ink Platinum Support.

 

Additional Information on the Platinum service:

READ Everything 

Instant Ink Platinum - FAQ

 

What else?

If the Platinum website contact information does not work,

Contact Instant Ink Support - Ask to be transferred or helped with your Platinum subscription.

Contact >> HP Instant Ink Support   

 

What else?

If you have trouble with online forms and entering information, try using the Microsoft Edge Browser.

This Browser tends to work when others might spin and hang...

 

 

+++++++++++++++++++++++++

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.