WiFi connection to my HP Envy 6032e Printer

[Deanfield]

The power went down and I am struggling to re connect  my HP Envy 6032e printer to my wifi.  I have tried turning everything off including the router without success. The scant instructions given by HP do not work.  I am VERY frustrated now. Can anyone help, please. DeeDee

[Garp_senchau]

@Deanfield, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you're having trouble reconnecting your HP Envy 6032e printer to Wi-Fi after a power outage, here are the steps you can follow to get it back online:

Prepare for Setup

1. Ensure Devices are Powered On: Make sure your printer, computer, and router are all powered on.
2. Same Network: Confirm that the computer you are using is connected to the same Wi-Fi network you want your printer to connect to.

Restore Default Wireless Settings on the Printer

1. Power On the Printer: Ensure the printer is turned on.
2. Reset Wireless Settings: Press and hold the Wireless button on your printer for about 3 seconds until it starts blinking.

HP Smart App Method

1. Download HP Smart: If it's not already installed, download and install the HP Smart app from HP Smart
2. Navigate to Setup: Open the HP Smart app and click on the "+" to add a new printer.
3. Select Your Printer: Once the printer is listed, click on it to start the setup process.
4. Connect to Wi-Fi: Follow the on-screen instructions to connect the printer to your Wi-Fi network.

Alternative Method Using Wi-Fi Protected Setup (WPS)

1. Activate WPS on Router: Press the WPS button on your router.
2. Activate WPS on Printer: Within two minutes, press and hold the Wireless button on the printer until it starts flashing.

Troubleshooting

• Wireless Light: Ensure the wireless light on the printer is solid, indicating a successful connection. If the light is blinking, the connection may be incomplete.
• Reboot Devices: Restart the printer, computer, and router if the connection does not establish after attempting setup.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,