Hi I have HP Officejet 5740 all in one ...print, copy, fax, scan, web. I can no longer scan to email from my printer. I can however scan from my computer to outlook ??? how I got outlook is beyond me, anyway I can't email a document to my email from the scanning glass
I have xfinity comcast.net Agents there tell me the scanning is stopping the connection for some reason, in going to my comcast email. I never had an issue before my move which was 5-6 months ago. They changed my comcast box to a standing Modem, Gateway ? and asked that I remove my own router. All is connected, printer message says not connected to web services. CAN ANYONE HELP
Not everyone was impacted by the recent Web Services issues but unless one was inside HP, it was not possible to know whether "you" were impacted. Just a coincidence that you reported your problem at the same time.
Yes, having a more robust routing capability should help.
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