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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re: cannot set up color laserjet m553 on wireless network

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05-14-2024 09:48 PM
Having difficulties connecting my M553 (new to me) to my wireless network. Was able to remove the other owner's password by performing a factory reset. Cannot get the printer onto the network--not sure how to do this, and HP's Smart software doesn't help.
05-15-2024 09:33 AM
Here's the scoop: I was gifted an HP Color LaserJet Enterprise M553 yesterday. I received no other resources (accompanying software, etc.)--just the printer. I spent 7 hours trying to get it set up.
Initially, since the printer had been set up with a password (which I hadn't been given), I reset it to factory settings. Then, I downloaded the drivers file, used HP Smart, HP Smart Installer to my laptop. Tried everything I could, and also tried to get the printer recognized wirelessly on my Wifi network but it never showed up as a printer to connect, no matter what I did.
(Note that months ago I successfully installed my 200-series HP LaserJet and it's still working fine (and wirelessly).
I even tried getting the software installed on the M553 printer from my laptop using a USB cable connection. Did this 3x, but after getting to 99% completion each time, it 'timed out' (its words).
Very frustrating. Not sure what else I can do, other than to **bleep**.