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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 2630 All-in-One Printer
macOS 12.0 Monterey

Hi!

Recently the wifi has been changed in the building I work in. Everybody has it's own wifi now. How do I get my printer on the same wifi as my Mac book? It stays on the old wifi.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Refer to this resource on how to reset the wireless and then use HP Smart app to get it connected to the new wifi network:

https://www.youtube.com/watch?v=1vjgUw9JjxM&t=32s

Reset wireless is from time 0:30 onwards

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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