connect my HP Envy 6055e printer to my wireless.

[Dorian_Burden]

My HP Envy 6055e printer has somehow been disconnected from my wireless. I cannot seem to connect it. I've tried everything including removing it and setting up again but it does not seem to read my accurate WiFi password.

[Hawks_Eye]

Hi @Dorian_Burden 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

Let’s resolve this and get your HP Envy 6055e connected back to your wireless network. 

Here's a step-by-step guide:

1. Reset Network Settings on the Printer

1. Restore the Printer to Default Network Settings:
   • Press and hold the Wireless button and Cancel button on the printer for 5 seconds until the Wi-Fi light starts blinking.
   • This step clears the old network settings.

2. Reconnect Using the HP Smart App

1. Download the HP Smart App (if you don’t already have it):
   • You can find it on the Microsoft Store, App Store, or Google Play.
2. Add the Printer:
   • Open the HP Smart App and click the + (Add Printer) button.
   • Select your HP Envy 6055e from the list of available devices.
3. Connect to Wi-Fi:
   • Follow the on-screen instructions to enter your Wi-Fi password.
   • Make sure your computer or mobile device is on the same Wi-Fi network.

3. WPS Method (If App Isn't Working)

1. Enable WPS on Your Printer:
   • Press and hold the Wireless button on your printer until it starts blinking.
2. Enable WPS on Your Router:
   • Within 2 minutes, press the WPS button on your router. The wireless light on the printer will stop blinking and remain steady if successfully connected.

4. Ensure Wi-Fi Password Accuracy

1. Double-check your Wi-Fi password to ensure it’s typed correctly, including case sensitivity.
2. If your Wi-Fi network uses special characters or long passwords, consider simplifying the password temporarily for testing.

5. Verify Your Network

1. Make sure the printer and the connecting device (PC, laptop, or phone) are on the same 2.4 GHz Wi-Fi band (the HP Envy 6055e doesn’t support 5 GHz).
2. Restart your router by unplugging it for 30 seconds and reconnecting.

6. Update Printer Firmware

1. Using the HP Smart App or by visiting HP Support, check for and install any firmware updates for your printer.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye