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‎11-15-2024 11:16 AM

HP Recommended

I have the P2015DN connect to a switch.  I have a new ISP but the printer was previously setup with a static IP address.  I cannot access the printer through the browser anymore because my computers are on different IPs (printer IPs 192. and new IPs 10.)  I have tried reset the network card on the printer using:

 

If the Network Configuration page does not have a valid, non-zero IP address, reset the HP internal network port to the factory defaults by pressing the Go and Cancel buttons at the same time.  After the Attention, Ready, and Go lights finish cycling, the printer returns to a Ready state and the reset is complete.

 

I must not be getting the button presses correct because the Attention, Ready, and Go lights never cycle.

 

Any other way to reset the network card or can you suggest the correct Go and Cancel button combination that will work?

 

Thanks

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1 REPLY 1

‎11-15-2024 12:32 PM

HP Recommended

this is the same post as the one from 9 years ago

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Reset-Network-on-LaserJet-P2015DN/td-p/5379...

 

How to possibly reset

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Cannot-reset-IP-address-on-Laserjet-P2015dn...

 

from above::  If the cancel button does not work then try the green GO

 

how to get a network report

 

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