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HP Recommended
envy6000
macOS 11.0 Big Sur

cannot print from my MAC, i think it is not connected by wifi

1 REPLY 1
HP Recommended

@sabihhayek, Welcome to the HP Support Community!

 

Let us first connect the devices using the WPS method - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

  • Make sure the printer and the Mac are connected to the same wireless network. Either 2.4 or 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

For assistance with first-time printer setup, click here.

 

check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Install the printer using the AirPrint driver. 

 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners. 

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer. 

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. 

4.) Click the plus sign click Add Printer or Scanner, click the printer name. 

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add. 

Note: Select "Bonjour multifunction" under kind while installing.

 

Try printing.

 

Alternatively, you may also refer to this document to know how to setup the printer using the HP Smart app. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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