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‎02-15-2022 10:21 AM - edited ‎02-15-2022 10:43 AM

HP Recommended
Product: HP Smart Tank 790 All-in-One
Operating System: macOS 12.0 Monterey

made some progress, figured the path and entered the ip address and folder name, entered the user name and password for the log-in to my Mac but on the test I get a wrong credentials error...

 

Screen Shot 2022-02-15 at 19.35.44.png

 

 

hi!

 

I am trying to setup a shared folder to scan documents into on my MacBook. I have made all the permissions that are needed (I think) but I don't know how to write the path for the folder I chose. 

 

who can shed some light on this?

 

thanks!

guy. 

 

 

 

 

Screen Shot 2022-02-14 at 18.38.02.pngScreen Shot 2022-02-14 at 18.37.51.png

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2022 11:22 AM

HP Recommended

Hi Gui (sounds a familiar sentence 😉),

 

Generally, the used path is incorrect, the path should be in a format of your Mac computer name\scan (e.g \\10.0.0.1\scan or \\gui-mac.local\scan as an example, ofcourse with your computer name).

 

Please follow below support document, which is of another model but the steps for your printer are identical:

https://support.hp.com/id-en/document/ish_4929741-4929787-16

Please keep me posted with its progress.

 

Cheers,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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1 REPLY 1

‎02-15-2022 11:22 AM

HP Recommended

Hi Gui (sounds a familiar sentence 😉),

 

Generally, the used path is incorrect, the path should be in a format of your Mac computer name\scan (e.g \\10.0.0.1\scan or \\gui-mac.local\scan as an example, ofcourse with your computer name).

 

Please follow below support document, which is of another model but the steps for your printer are identical:

https://support.hp.com/id-en/document/ish_4929741-4929787-16

Please keep me posted with its progress.

 

Cheers,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No
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