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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Photo 6234 All-in-One Printer
macOS 12.0 Monterey

I cannot get my printer to store a sensible IP address.  If I use the WPS configuration it declares this successful, but sits there saying "updating" for ages then assigns an address 192.168.223.1 (my router/gateway is 192.268.1.1).  I've checked DHCP settings on the router and all my many other devices work fine.  If I try to set the address of the printer manually, this appears possible, with the format being "192.168.001.030" for example, and the subnet "255.255.255.000". But then these are stored as 192.16.8.01.3 or some gobbledygook like that.  And clearly, it is not working, whatever I do.  

1 REPLY 1
HP Recommended

I just pulled the plug on it and powered up again and it has regained its DHCP address again. So for some reason, it lost its mind and now it's Ok again.  Odd, since it's only a few hours since I rebooted last time.  

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