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‎06-11-2025 02:19 AM

HP Recommended
Product: Envy Photo 6234
Operating System: Microsoft Windows 11

Printer prints up to three lines of gibberish or lines of symbols non-stop unless I stop the printer. I have restarted printer and router as normal and I have accessed any driver update. This happens each time I try to print a document.

 

1 REPLY 1

‎06-12-2025 07:47 AM

HP Recommended

@jOOLEO, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

I understand your HP ENVY Photo 6234 is printing gibberish or random symbols continuously, which can be frustrating. Let's work through this together to resolve the issue.

Cancel All Print Jobs

  • On your PC, go to Control Panel > Devices and Printers.
  • Right-click your printer and select See what's printing.
  • Cancel all pending print jobs.

Power Cycle the Printer

  • Turn off the printer and unplug the power cord from both the printer and the wall.
  • Wait for 60 seconds, then plug it back in and turn it on.

Check the Printer Driver

Sometimes, incorrect or corrupted drivers can cause this issue.

  • Go to the official HP driver page for your printer: Official HP® Support
  • Download and install the Full Feature Software and Drivers for Windows 11.
  • After installation, restart your computer.

Set the Correct Printer Port

  • Open Control Panel > Devices and Printers.
  • Right-click your printer > Printer Properties > Ports tab.
  • Ensure the correct port is selected (e.g., USB001 for USB or WSD/Network port for wireless).
  • If unsure, try switching to a Standard TCP/IP Port:
    • Click Add Port > Standard TCP/IP Port, and follow the wizard using your printer’s IP address.

Reset the Printing System (Optional)

If the issue persists:

  • Uninstall the printer from Devices and Printers.
  • Go to Settings > Apps > Installed Apps, and uninstall any HP software.
  • Reboot your PC.
  • Reinstall the printer using the full driver package from the HP link above.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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