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‎01-19-2024 10:23 AM

HP Recommended
Product: HP Laserjet Mfp M28w

Hi changed modems and have tried all options given though the HP app and what I could find online. Can someone please tell me how to reset printer to factory settings. It was SO easy when I bought it and set it up the first time.
Why did I upgrade my internet. Ugh! 

Category:
1 REPLY 1

‎01-19-2024 10:57 AM

HP Recommended

This wifi setup video might be helpful

https://www.youtube.com/watch?v=CvQY-D1ypWA

 

there is a reset video here

https://www.youtube.com/watch?app=desktop&v=mjFKyPun4j8

 

There is a little more detail here along with a warning

https://h30434.www3.hp.com/t5/LaserJet-Printing/Resetting-HP-Laserjet-pro-MFP-M28w/td-p/7473888

 

Try to get the printer on the router and avoid wifi direct.

 

If a problem post back here.

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