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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6032e All-in-One Printer
Microsoft Windows 11

I have followed all of the instructions, i have run the diagnostics but my printer keeps losing the wifi and I have trouble resetting it

1 REPLY 1
HP Recommended


Click here for network setup using HP Smart but in a different language

You may need to reset the printer: instructions here


WiFi setup to router: instructions here


For WiFi direct setup click here.
This is useful if there is no modem or you do not want to give someone access to your modem but you want to let them print something.


Simple push button or WPS setup is described on page 27 of Users Manual


Full feature software click here April 2024

Printer Reference supports 2.4 and 5ghz bands

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.


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