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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- wireless connection lost with eero

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07-15-2021 12:36 PM - edited 07-15-2021 12:43 PM
My friends HP Envy 7134 AiO had the same problem. I noticed that the printer lost its IP-address.
I solved this by giving the printer a fixed IP-address in the range of the DHCP-server (is this the WiFi-router (eero?) in your case?), but outside the automatically assigned addresses.
However, now the printer rests connected to the WiFi-network, but is not seen by AirPrint if the printer is in sleepmode and can not be awakened by iPhone/iPad. (see my post on this problem with no solution yet).
07-19-2021 02:29 AM
Thanks.
I went through all that with the HP help WhatsApp, which is a good support system.
There seems to be no solution other than rebooting when the connection through Eero falls out or linking the laptop and printer through my BT connection:(
07-19-2021 03:16 AM
Have you given the printer a fixed IP-address in the DHCP-range of the Wifi-network, but outside the range of the automatically assisgned IP-adress-numbers?
In my case (HP Envy 7134) this solved the loss of the connection.
Rests the problem that the AirPrint protocol can not wake up the printer from sleep mode.