HP Officejet 4620 "Turn the power off, t" error

[bazaboy2]

Hi

Yes, you can send/take yours back you have 12 months warranty!!  mine is just over 12 months old......bugger!!

Cheers

[jc1974]

Ummm

I saw that  it says that this firmware fixes power issues, well not this one

The printer is back to the storage room, very poor product  

Release details

Released:

2014-07-07

File name:

OJ4620_R1424A.exe [1/1, 2.23M]

[KendallByrd]

Seriously? Nobody has a fix for this? I rarely print and thought it was just me. Having a horrid day today. Have restarted this POS 15 times and can't get two GD PAGES TO PRINT. Has HP done anything to correct this?

[jc1974]

Looks like HP has made another try

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=mp-104396-6#tab4

I got my printer from the basement, and updated and it has been working for 1 hour without the dreaded message.

1 hour running is now some progress.

This HP printer is my business experiment of what a company needs not to do. I am learning something from HP

[jc1974]

Problem showed up today. HP Back to the basement. (AKA Dog house)

I love my Epson printer no Turn Power off, t no messages

[361Main]

Hi I have the same error!  At lease twice per day printer freezer and none of the buttons work. - what is the solution?

[jc1974]

The solution is to buy another printer. It is upto you to decide now which brand.

[rubedee]

Your suggestion was "Buy another printer"

Really, Really !!

I bought this printer new without expectations of having to "buy another printer."

What am I missing here??

[bazaboy2]

Hi folks
If anybody is still having this problem, just leave the printer connected to the Internet connection with automatic updates selected , it eventually fixed my issue after about 1 month by itself, and hasn't happened again now for over 6 months, at last.

Good luck

[jc1974]

you are a very lucky user, i still have the problem. If HP had any decency, it would have recalled the model and fix it for users. I certainly not buying again not even a HP pencil.