HP Photosmart 7520 unable to connect to Web Services

[Kehpri]

I too am having this issue. I tried the troubleshooting steps listed in this thread. Please email me the solution.

Thanks in advance.

[bertrocka]

PLEASE HELP!!!  I am having the SAME issues!!  It worked fine for weeks, then one day, WHAMMO!!  Unable to connect to web services!!  Everything passes, says computer is connected. I turned and unplugged everything!!  

I went to the IPS page and entered the numbers you sugested - ZILCH!!  I have the Photosmart 7520.  You seemed to be able to help everyone else, PLEASE HELP ME!!!!

Thanks!

[rcasebere]

I'm having the same problem.  Scan to email fails with "unable to connect to webservices" message.  Other apps connect to internet without issue.  Please send fix.

[JStafford]

Please help!  This is not working and I cannot scan.  This is an emergency.  NOTHING else works.  Webscan is a total nightmare.  I need to scan to email ASAP.

[JickMagger]

Same issue here.Very frustrating

[JickMagger]

Same issue for me. Very frustrating...

[emilytgail]

hoping I might get answer for this situation. tried lots of things including some suggested in forum. hoping I might get message in my in box with solution as couple others replied what they got worked. aloha

[ARBWare]

Same problem...

It ussed to work fine... noticed it wasn't working today.

I've set to static IP

Set DNS to Google 8.8.8.8 and 8.8.4.4

Rebooted router and printer multiple times.

I am convinced it is  a problem on HP's end.

Hope they get it fixed soon.

[jjshaffe]

I see that you have been able to resolve this issue with many users, but the "fix" is always sent to their forum inbox.

Can this "fix" be made public?

I too am having this issue, where everything was working and now it is not.

The printer states that its software is up to date and I am able to communicate with the printer, but I keep getting the "unable to connect to web services" when attempting to access any of the applications.

Your response to all or sent directly to my forum inbox is greatly appreciated.

[miramarian]

Hello,

I'm having the same issue that everyone else is having on this forum.  I already rebooted my router and the printer and I changed the DNS to point to the google DNS servers.  Neither fix worked.

Can you please provide me with the fix to my forum inbox so that I can get this issue resolved?