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- HP Community
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- HP Photosmart C4780 - Needs a Factory Reset - Help

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01-15-2014 09:17 AM
Hello tammynjoey,
Welcome to the Forums:)
I noticed you were looking for instructions on how to set your C410a printer back to factory defaults. I will help you by posting the steps below. I hope this helps!
1. On the front of the printer, select the Setup button.
2. Select Tools.
3. Select Restore Factory Defaults.
Take care,
I work on behalf of HP
★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
01-22-2014 06:31 PM
Hi,
I was trying to install the Wifi for my printer and the touch screen went on loading and never stops now. I have tried unplugging and even opened the touch screen area and removed the data cable and reconnected thinking it will go back to factory setting but it didn't work.
I tried the firmware update by HP but didn't solve the problem either.
Is there any solution available for this problem?
Thank you.
02-12-2014 06:25 PM
Would you mind please sending me those reset instructions also (for the C4780)? Losing my mind trying to get it to connect to the network - I'm on Mac OS 9.1 btw. I just moved and this is a new router - it worked fine before. I've tried WPS push button, PIN, triple checked all settings with my Arris router to be correct (no MAC filtering, mixed b/g/n, etc) and it just won't connect to the network. I keep getting a "WPS error". I've restored wireless defaults in the printer, reset printer, router, restarted computer, uninstalled HP software, reinstalled it, same problem every time. My "HP Setup" software also now hangs and quits every time I try to set up the printer for wireless configuration. I'm hoping a factory reset will do the trick. Thanks.
03-04-2014 06:18 AM
I would also like the factory reset instructions. After trying to enable wireless my printer has been stuck trying to initialize. I have tried all of the other strategies to resolve the problem and I am hoping the factory defaults will turn off wireless and return functionality.
04-08-2014 08:49 AM
Looking for reset info. Printer was working fine until yesterday. Now a desktop alert says C4780 is "offline", however it is plugged-in, turned on, does copying & scanning but won't print from laptop.
(There is nothing in the queue...eerything has been cancelled out.
Thank You!
06-16-2014 09:46 AM
Hola...
En mi casa se fue la luz y tenia mi impresoraa HP Photosmart c4780 encendida , y al regresar la luz mi impresora ya no enciende solo muestra la imagen hp y como si estuviera cargando para iniciar y no pasa de ahi... que puedo hacer...
Gracias...
06-17-2014 04:57 PM
Hi, lauritha1392
Welcome to the English HP Consumer Forums!
If you prefer to post your question in your preferred language, (insert the appropriate language from the list below)
German: HP Kundenforum http://h30492.www3.hp.com/
Spanish: Foro de usuarios de HP http://h30467.www3.hp.com/
French: Forum des utilisateurs HP http://h30478.www3.hp.com/
Portuguese: Fórum dos usuários HP http://h30487.www3.hp.com/
Chinese: 惠普个人客户支持论坛 http://h30471.www3.hp.com/t5/community/communitypage
Korean: HP 지식커뮤니티 http://h30491.www3.hp.com/t5/community/communitypage
Alternatively, please feel free to post a revised message in English.
Thank you, and have a great day!
TwoPointOh
I work on behalf of HP
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