Help with cold reset for M1536dnf

[XXLoneStarXX]

If possible could i get the instructions on how to reset the password for a HP 6040 MFP and 9050 MFP.  Contractors setup the PW and never told anyone and now is long gone.  Need to setup the SMTP settings to get sacn to file to work.  Any info would be appreciated.

[CS_Helpdesk]

Could you send me the private message to have the same M1536dnf password problem here.

[stix4]

Hello XXLoneStarXX,

Thanks for the post.  With our commercial products, there is a slightly different process, I might suggest following the link below and then post your reset request there.  Please let me know if you don't get a response in a timely fashion and I will do what I can to get you to someone that can assist with this request.  Good Luck!

http://h30499.www3.hp.com/t5/Multifunction-and-All-in-One/bd-p/bsc-420#.U6Lw4PmwJuE

[stix4]

Hello CS_Helpdesk,

Thanks for the post.  Please check your private messages and let me know the results.  Good Luck!

[CS_Helpdesk]

Hello stix4,

Thanks this did the trick.

[pradeepmore2005]

how to cold reset for M1536dnf

[stix4]

Hello Pradeepmore2005,

Thanks for the post.  Please check your private messages and let me know the outcome.  Good Luck!

[totivs]

Hello,

Could you please send me the instructions for the cold reset for the M1536dnf?

Thanks

[stix4]

Hello Totivs,

Thanks for the post.  Please check your private messages, and let me know if the steps provided resolved your issue.  Good Luck!

[stix4]

Hello again XXLoneStarXX,

I just wanted to check in with you to see if you got a response to your post yet?  If not, give me a ping and I will follow up with the commercial side teams. 

Thanks!

Best,

Stix4