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- HP Community
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- Re: How to fix the error "Firmware corrupt - ready 2 downloa...

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10-02-2017 06:06 PM
I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.
You should be contacted within 4 business days (Excluding Holidays & Weekends).
Response times may vary by region.
Please send a Private Message, if you aren’t contacted within 4-5 business days.
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
Regards,
Jeet_Singh
I am an HP Employee
10-16-2017 11:23 AM
NO REPLY AS OF YET, SEEMS LIKE HP DO NOT WANT TO RESOLVE THIS ISSUE, I HAVE NOW BEEN TRYING TO GET THEM TO RESOLVE THIS ISSUE FOR OVER 8 MONTHS, IN MEANTIME MY PRINTER IS SITTING THERE NOT WORKING, ITS MAKES A GOOD DOOR STOP !!!!!
10-26-2017 10:08 AM
Hi and hello, if you have not found a fix for this issue yet this is what I did to fix it. I powered off the printer then held the back button down and powered it on, Bam! error gone. Hope this helps.
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