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Solved!
LCD list needs to be upgraded
02-08-2012 06:45 AM - edited 06-01-2012 06:17 PM
Hi
1. Open Solution Center, and then select Settings
2. Chose scan to settings
3. Remove the shortcuts from the right side
4. Click update device, and then close the scan to setup window
5. Reopen the scan to setup window
6. Add the shortcuts from the left side to the right side
7. Click update device
8. Try scanning from the front panel of the printer
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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LCD list needs to be upgraded
02-15-2012 08:53 PM
Thank you! I have been pulling my hair out trying to fix this. Your solution worked!

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Solved!
LCD list needs to be upgraded
02-18-2012 04:08 PM
I did the procedure and it lasted a couple of days. Anybody got any other ideas (apart from buying a competitor's device)?
WHEN WILL HP ACTUALLY FIX THIS PROBLEM?
Philip

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LCD list needs to be upgraded
02-23-2012 11:35 AM
Yup the manual way to scan at the printer sucks it always has but one can still scan through software usually though...

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LCD list needs to be upgraded
02-23-2012 11:18 PM

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Solved!
LCD list needs to be upgraded
02-24-2012 02:28 AM
Not. It is not necesary to uninstall.
Just unplug the power cord, wait 2 minutes and reconect.
With this procedure you get the "LCD list upgraded" and HP get your time ( arround 10 minutes waitting) and, possibly, some extra ink wasted in the recalibration...
Not a big deal considering I have to do it 3 or more times per week. and that the problem is here for more than one year without any other solution than unplug one.
Next time I need to buy a printer the winner won't be HP. For sure.

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LCD list needs to be upgraded
02-24-2012 07:21 AM

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LCD list needs to be upgraded
02-29-2012 02:18 PM
This doesn't work for me, I get this message every time I try to 'scan to' for over 2 years now -arghhh.

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LCD list needs to be upgraded
03-06-2012 07:24 PM
@brownpenny wrote:I've received this message and don't know how to fix it. Scanner won't scan

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LCD list needs to be upgraded
03-09-2012 01:04 PM
Vickie