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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I think I've discovered a workaround that is every bit as good as Scan to Folder, at least for my purposes. Maybe I'm missing something, but I'm thrilled and wanted to get the word out: The "Scan to Computer" function leaves a scan file (JPEG or PDF) in a designated folder on the computer. I don't know how this is different from "Scan to Network Folder", except that Scan to Computer actually works, and that's good enough for me.

 

After doing some googling and reading about similar problems, I opened the "HP Utility" app to confirm that "Enable Scan to Computer" was on, because I thought maybe it wasn't (and hence the failure of Scan to Network Folder), but it was already on. Then out of curiosity I clicked on the "Edit Scan Tasks..." button and found several items there, some of which are "Save as JPEG" or "Save as PDF". I  selected one and hit the "Test" button, and they worked*, i.e. the printer starts to scan, and the resulting file is dropped in a folder. Click "Edit" to choose the folder you want them saved to.

 

Then I went to the control panel on the printer to try it from there (which is more convenient for me than initiating the scan from the computer). After choosing "Scan", I chose "Computer" instead of "Network Folder" (a feature I've never tried before). Then I chose the name of my computer which appeared there, and the same thing happened as described above.

 

I don't know what I'm missing. This seems exactly the same as Scan to Network Folder, except it works! I hope it does for all of you too.

 

Thanks,

Dan

 

* Note: It happened quickly and my memory may be wrong, but it seems like I tested "Scan to Computer" first and it failed. Then I tested "Email as JPEG" and that worked, which made me wonder how the heck it can get the file into a newly composed email message ready to send but it can't drop it in a folder? That made no sense, so at that point I tried "Scan to Computer" again and it worked.

 

 

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Regarding the workaround described above: One minor difference is that if you choose "Save as PDF" it doesn't prompt you for additional "pages". Instead it asks if you have additional "items". I was afraid this meant it would create multiple PDFs, and therefore be useless for multipage documents, but it didn't, it created a single PDF with each "item" on another page.

 

Whew!

 

I haven't experimented with "Scan to JPEG" as I have very little need for that, and I'm late for lunch. 🙂

 

Dan

 

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Your workaround makes an assumption that I am at my computer...and can attend to the interface requirements.  (clicking the buttons needed).

 

Scan to Folder is just that, executing a scan to folder from the printer.  Although i appreciate the workaround, the copy to folder is really more about a process.  

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@TonyAZ623 wrote:

Your workaround makes an assumption that I am at my computer...and can attend to the interface requirements.  (clicking the buttons needed).

 

Scan to Folder is just that, executing a scan to folder from the printer.  Although i appreciate the workaround, the copy to folder is really more about a process.  


That's not correct. I discovered it from the computer, but then I tried it from the control panel on the printer and it worked. See paragraph 3 of my description.

 

While at the PRINTER choose "Scan" then "Computer" then <name of computer> then "Save as PDF" (or JPEG).

 

Dan

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Tony is correct, it is process based which requires us to have the computer on, versus just the server on.  I totally appreciate the work around, but this turns a single step process into a multi-step process.  I don't want to take the heat off of HP to correctly fix this issue.

 

L

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I wore a virtual groove in my hard drive erasing and reinstalling these.

 

Thanks for letting me know that it wasn't my fault, rather that it was really all in vain.

 

I've had Macs since the 124K disk operated curiosity my boss plopped on my desk and told me to figure it out. Yosemite has been as much trouble as the jump from OS 9.47 to 10.0 when half my software went out of date.

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This works for me and I'm happy to use this instead of the Network Folder.  Thank you.  

 

The only issue I am having is that when I 'Save as PDF' it is always in greyscale. I have tried going into 'EDIT' but changes I make don't seem to stick.  The presets always switch back to 'Last Used Settings' not the custom preset I saved.  Any idea how to fix this?

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I'm having difficulties controlling where the files land in the computer and the pdf files are always in grayscale.

Anyone knows how to fix this?

 

I still would prefer the scan to network folder function.

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No need.. I already figure it out.

In the HP utility configurations we can set the folder here it scans to, and the scanner assumes the last settings used.

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Well HP, it's going on a month now.  In fact, Apple has had time to even release an update to 10.10 in their 10.10.1 release today.

 

I am truly hoping we are nearer to a fix so that the scan to network folder feature works with Apple computers. 

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