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‎07-23-2025 06:07 AM - last edited on ‎07-25-2025 08:01 AM by Moderator

HP Recommended

why can't I get this "Unable to print. rendering failed" to go away

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1 REPLY 1

‎07-25-2025 08:15 AM

HP Recommended

@dehansie, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
The "Unable to print. Rendering failed" error typically indicates a problem with how the print job is being processed, often due to driver conflicts, Windows updates, or corrupted print queues. Let’s walk through some steps to resolve this:

Restart Devices

  • Power off your printer, computer, and router.
  • Wait 30 seconds, then power them back on.

Clear Print Queue

  • On your PC, go to Settings > Bluetooth & devices > Printers & scanners.
  • Select your printer > Open print queue > Cancel all jobs.

Remove and Reinstall the Printer

  • Go to Settings > Bluetooth & devices > Printers & scanners.
  • Select your printer > Remove device.
  • Restart your PC.
  • Re-add the printer via Add device.

Reinstall HP Printer Software

Update Windows and Printer Firmware

  • Ensure Windows is fully updated.
  • Check for firmware updates via the HP Smart app or HP Support. 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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