Error EBS00P0013 on HP App

[Riddle_Decipher]

 

Symptom/Diagnosis: 
If the HP App shows status as “Finish Setup”,  Simply click Finish Setup,  if the error EBS00P0013 persists, here's what we recommend to resolve the issue:

Solution:

1. Uninstall app, restart the device and reinstall the app.
2. Open App, sign in, if not signed in.
3. Add printer and follow the onscreen dialogs and Finish setup to resolve the issue.

For more detailed instructions, please click here to view one of our many accepted solution.
💡If you have any questions regarding this or any other topic related to your printer, please click here to create a new post. 

[DanHarris326]

Not helpful at all.  I didn't ask about the app but you're telling me about an app.

Not helpful...

[Riddle_Decipher]

@DanHarris326 This article is related to the error on the HP App, if this isn't the issue you needed help with, please click here to create a new post and a community expert/agent will help you out.

[Kuroi_Kenshi]

Hi @mrsvann,

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

Best regards,