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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Repairatrooper
Level 15
‎12-30-2020 05:05 AM
Views : 14,172
17% helpful (1/6)

HP has identified an issue that may affect some M234dw and M234dwe printers.

 

The printer will be non-responsive and the display will simply show rd on the screen.

 

You can access the document here https://support.hp.com/lt-en/document/ish_3053767-3053019-16 which will explain how to resolve the issue.

 

 

:LightBulb:We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.

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Comments
‎01-30-2021 01:07 PM

Hi,
I want a Laser Printer That Captures a scanned page like a camera shot in just one second.
Just like a camera flash occurs. Is it possible with a laser printer? I Purchased a laser Printer MFP 135a but this feature is not available. This is my idea.
Thank you for your time and effort.

‎02-02-2023 03:07 AM

MFP M233dm Showing rd error and printer not responding

‎01-20-2024 04:56 AM

I'm experiencing this `rd` error and followed the guide, upgraded the firmware, tried with HP Scan Doctor but nothing has changed. Every time I power cycle the printer, the rd is there.

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