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Здравствуйте. Купила картридж номер 650 черный для свонго принтера.А принтер мне выдает ошиббку что картридж неподдерживаемый. И стоит крест на картридже. Подскажите пожаалуйста в чем проблема? Обновила все драйвера. Все подключено а картридж как бужто заблокирован. На диагностике сказале что это что то с картриджем. Что мне делать?

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@Светлана2

 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
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Portuguese: HP Comunidade
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I work on behalf of HP

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@Светлана2

 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티

I work on behalf of HP
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Я незнаю английский язык 

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