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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 0xc19a0020 error means planned obsolescence ?

Create an account on the HP Community to personalize your profile and ask a question
01-22-2021 12:15 PM
I have 6 HP all in one units here, plus 24 ink cartridges, most full more than half full, none of them does work and fool me with stupid error messages.
Reading the forum seems a waste of time as HP obviously is a non serviceable throw away product
like the Iphone 12.
I wonder how this can be environment friendly if I have to throw away 6 All-in-one plus a network HP Colour Laser printer 3600n, nothing can be fixed, is that the way HP gets money out of us ?
Can I register this bunch of broken HP Products and get one working / reconditioned Unit for free?
01-27-2021 04:43 AM
Welcome to HP Support Community
I understand your concerns
I suggest you contact HP Support and check for possible printer upgrades
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee