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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
Hp officeJet pro 8715
Mac OS X 10.11 El Capitan

I cannot get the printer to print 2 sided. Am I missing a step or what? It will copy 2 sided. So, what is the procedure to get it to work?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@laseef

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand you need information on using two-sided printing on HP printer with your MacOS,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you set up the print job using the print preferences?

 

While you respond to that, here's what you need to do:

View this video on YouTube

 

Step 1: Set up the print job

Set up the duplex print job in the document print settings.

  1. To avoid page ordering issues, load enough blank paper into the input tray to fully complete your print job.

  2. Open the document you want to print, click File, click Print, and then click Show Details if necessary.

  3. Look for a Two-Sided selection box.

    Figure : Two-Sided option in the print settings

    Two-Sided option in the print settings
    • If the Two-Sided option is available, your printer supports automatic duplexing. Select the checkbox next to Two-Sided, select Layoutfrom the unnamed menu at the center of the window, select long or short-edge binding from the Two-sided pop-up menu, and then click Print. You do not need to complete the rest of these steps.

    • If the Two-Sided option is not available, either your printer does not support automatic duplexing or additional setup is required for your automatic two-sided duplexing accessory. If you know your printer has the accessory, go to the Frequently asked questions to enable it. Otherwise, continue with these steps to manually print on both sides of the page.

  4. Before continuing, you need to know your printer type: rear loading or front loading. The page settings you will select depend on what kind of paper tray your printer has.

  1. Select Paper Handling from the unnamed menu at the center of the window, and then select Odd Only from the Pages to Print menu.

    Figure : Select Odd Only pages to print

    Select Odd Only pages to print
  2. Depending on your printer type, select one of the following settings from the Page Order menu:

    • Rear loading paper tray: Select Automatic

    • Front loading paper tray: Select Reverse

  3. Click Print.

  4. When all the pages are printed, remove any remaining unprinted paper from the input tray, and then continue to the next step.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS - Step 2 onward.

(By the end of this article all the issues should be resolved)

 

Do get back to me as I have a few more tricks up my sleeve, 

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

 

@laseef

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand you need information on using two-sided printing on HP printer with your MacOS,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you set up the print job using the print preferences?

 

While you respond to that, here's what you need to do:

View this video on YouTube

 

Step 1: Set up the print job

Set up the duplex print job in the document print settings.

  1. To avoid page ordering issues, load enough blank paper into the input tray to fully complete your print job.

  2. Open the document you want to print, click File, click Print, and then click Show Details if necessary.

  3. Look for a Two-Sided selection box.

    Figure : Two-Sided option in the print settings

    Two-Sided option in the print settings
    • If the Two-Sided option is available, your printer supports automatic duplexing. Select the checkbox next to Two-Sided, select Layoutfrom the unnamed menu at the center of the window, select long or short-edge binding from the Two-sided pop-up menu, and then click Print. You do not need to complete the rest of these steps.

    • If the Two-Sided option is not available, either your printer does not support automatic duplexing or additional setup is required for your automatic two-sided duplexing accessory. If you know your printer has the accessory, go to the Frequently asked questions to enable it. Otherwise, continue with these steps to manually print on both sides of the page.

  4. Before continuing, you need to know your printer type: rear loading or front loading. The page settings you will select depend on what kind of paper tray your printer has.

  1. Select Paper Handling from the unnamed menu at the center of the window, and then select Odd Only from the Pages to Print menu.

    Figure : Select Odd Only pages to print

    Select Odd Only pages to print
  2. Depending on your printer type, select one of the following settings from the Page Order menu:

    • Rear loading paper tray: Select Automatic

    • Front loading paper tray: Select Reverse

  3. Click Print.

  4. When all the pages are printed, remove any remaining unprinted paper from the input tray, and then continue to the next step.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS - Step 2 onward.

(By the end of this article all the issues should be resolved)

 

Do get back to me as I have a few more tricks up my sleeve, 

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended
Thank you for your help, it worked fine.
HP Recommended

 

@laseef

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad I could contribute towards identifying and leading you towards the solution for this concern.

Thanks for taking the time to let the community know that you accept my suggestions,

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

 

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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