2752e just initialized and error Do Not use SET UP Cartridges won't clear

[Markee1]

Just initialized printer HP DeskJet 2752e for the first time through the HP Smart app on my computer. Said it was complete, so I inserted the color and black SET UP cartridges provided in order to begin use.  BUT, immediately an Error message states "do not use SET UP cartridges". SETUP cartridges cannot be used after the device has been initialized. Remove and install non-SETUP cartridges. For problems with cartridges obtained from HP Instant Ink, contact HP Instant Ink Support.  I followed all prompts through the online virtual asst for troubleshooting (unplugged, on/off, removed both, then one cartridge at a time), but nothing has worked to clear the error.  Is there any way to reset and start the initialization over with these same set up cartridges?  I am skeptical about having to go buy new cartridges, as even these sealed and HP authorized ones are not working.  I just want to print!  

[Nal_NR]

Hi @Markee1,

Welcome to the HP Support Community. 

I'd like to help!

The setup cartridges are used only for initial setup. Once it's done successfully, you need to install HP regular cartridges to continue printing. 

Hope this helps! Keep me posted for further assistance.
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