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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 3634 Printer will not print or only print bits of pink.

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06-22-2020 11:27 AM
Printer suddenly will not print, usually ejects empty page or shows tiny areas of pink. The first time it faulted it did print the second page of a two page Word document. The first page was empty. Since then nada.
I've been through all the scan doctors stuff and HP help documents. Scan doctor says everything if fine, no faults, print Test Page. Still blank or pink bits. Any ideas out there?
06-26-2020 06:16 AM
@BA42, Welcome to HP Support Community!
If you have already performed the steps from the document Fixing Poor Print Quality and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee