4100 printer foult

[Barberspole]

Flashing symbols flashing eye button flashing Wi-Fi button error 

[Raj_05]

Hi @Barberspole,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP DeskJet Plus 4122 All-in-One printer is indicating an error through the flashing symbols, including the eye button and Wi-Fi button. Here's how you can troubleshoot this issue.

Check for Paper Jams

• Open the printer and check for any paper jams, particularly in the paper feed or output tray. Remove any jammed paper if found.

Check Ink Cartridges

• Ensure the ink cartridges are properly installed and that they are not empty or incorrectly placed. Remove and reinsert the cartridges if necessary.

Restart the Printer

• Turn off the printer and unplug it from the power outlet. Wait for about 60 seconds and then plug it back in and turn it on.

Check Wi-Fi Connection

• If the Wi-Fi button is flashing, the printer may be having trouble connecting to the network. Ensure that the printer is in range of your router and that your Wi-Fi is functioning properly.
• You may need to reconnect the printer to your Wi-Fi network. To do so, go to the printer’s control panel, find the Wi-Fi settings, and follow the on-screen instructions to reconnect.

Clear Printer Queue

• If there are stuck print jobs, clear the print queue from your computer or mobile device to reset the printing process.

Perform a Reset

• If the error persists, you can try performing a hard reset on the printer:
  1. Turn off the printer.
  2. Unplug it from the power source.
  3. Hold down the Cancel button while plugging the printer back in.
  4. Release the button after 10-20 seconds to reset the printer.

Check for Firmware Update

• Ensure that the printer firmware is up to date. You can check for updates through the HP Smart app or the printer's web interface.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Barberspole]

Still no joy still got flashing lights can't do hard reset didn't work the only time the lights don't flash it when the door is open for the cartridges and then we just got the Wi-Fi flashing soon as you shut the door you have eye flashing Wi-Fi flashing and the orange or red on the right hand side of the display flashing.

can't check on the HP app either because it won't connect by the internet it says it's offline basically  I think I need to put a hammer through it

[Raj_05]

Hi @Barberspole,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support