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‎05-18-2023 06:38 PM

HP Recommended
Product: 4655
Operating System: macOS 12.0 Monterey

The control panel screen is lighted, but blank. The printer does not respond.

Category:
1 person had the same question
2 REPLIES 2

‎05-22-2023 11:51 AM

HP Recommended

Hi @WTMac, 

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with your HP OfficeJet 4655 All-in-One Printer. 

 

I suggest that you follow the steps from this document to resolve this issue. (Click on the Word document to open the web page). 

 

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 


A_Gayathri
HP Support Community Administrator.
Was this reply helpful? Yes No

‎05-26-2023 01:08 AM - edited ‎05-26-2023 01:09 AM

HP Recommended

Hi @WTMac, 

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with your HP OfficeJet 4655 All-in-One Printer. 

 

I suggest that you follow the steps from this document to resolve this issue. (Click on the Word document to open the web page). 

 

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 


A_Gayathri
HP Support Community Administrator.
Was this reply helpful? Yes No
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