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HP Recommended

Hi @Ryan_Sang,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Try the following below and see how it goes. 

 

Turn the printer off, and then on (power cycle).

If the error persists, print an Event Log to verify how often the error occurs.

NOTE:

A frequency of one-time per week or less is not a cause for alarm and is similar in severity to an infrequent paper jam. The errors will not harm the printer.

If the error occurs more than one time per week, make sure Auto Recovery is enabled using either the control panel or the Embedded Web Server (EWS).

NOTE:

Normally, the Auto Recovery feature is enabled by default. On the rare occasion when a 49 error does occur, this allows the printer to automatically power cycle and recover from a 49 error without user interaction.

Open the following menus:

FutureSmart 3: Administration > Management

FutureSmart 4: Settings > General

Select the Auto Recovery option.

Select Enabled and then select Save.

If this solves the error and the error does not reoccur, there is no need to continue troubleshooting.

If the error clears and then reoccurs again at a later date, follow the steps below for Intermittent 49 errors.

If the error will not clear, follow the steps below for Persistent 49 errors.

 

Click here for the document

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @KjellEriksson,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

We have to perform an NVRAM Reset.

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Ryan_Sang,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @KjellEriksson,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi Elohi_NR.

 

I have followed the advice I got from the Swedish HP Support so I left the printer to a local computer company and see if they could do anything. I have given them your advice. The computer company called me today when I was asleep and didn't hear anything. We'll see tomorrow Thursday when I can talk to them.

 

Cheers

KE

 

HP Recommended

Hi @KjellEriksson, 

 

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Ryan_Sang,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Elohi_NR

 

The tech who has my printer has fallen ill. I can do nothing but wait for him to get well.

HP Recommended

Unfortunately it didn't help. Thank you very much for trying to help me. I am about to buy a used 283fdw.

 

KE

 

HP Recommended

Hi @jpsak09, 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with HP Color LaserJet Pro MFP M281fdw wherein you get error 49.

Kindly refer to this link to follow the steps in order to resolve the error.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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