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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 5255 won’t go past boot screen 2 dots

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1 REPLY 1
01-03-2022 10:37 PM
Hello Rick1960,
Looks like printer need to be serviced, however you may try the below steps for some good luck...
- While the printer is On, unplug the power cord from back of the printer. Also unplug USB cable if connected.
- Power off the Wireless router.
- Wait for 60 seconds.
- Now first plug in the printer power cord directly to wall outlet and then to back of the printer.
- If printer does not power on automatically then press the ON button to do so.
- If the printer is still not booting up, then its time to either service the printer or go for a new one.
Regards,
Jabzi

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Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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