5530 Frequent CarriageJam

[ZPENVY5530]

What can cause increased frequency of Carriage Jam messages? Inspection of the carriage movement compartment doesn't produce any obstruction. The carriage can be moved manually to the left without an issue. Test page prints without an issue. 

[Kumar0307]

@ZPENVY5530, Welcome to the HP Support Community! I’m here to help.

I understand you get frequent carriage jam errors.

One of the reasons could be the age of the printer and the internal mechanical parts. Also, check for any jams/obstructions inside the printer.

Kindly follow the steps mentioned in these documents - Carriage jam or E3 error and 'Paper Jam' Error

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

If the issue persists,

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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Have a great day!