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HP Recommended
HP ENVY 5530 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

printer will not print up correct alignement page

1 REPLY 1
HP Recommended

@Phyl17, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Alignment Page Printing Issues for HP ENVY 5530! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If your HP ENVY 5530 printer is not printing the alignment page correctly, follow these troubleshooting steps to resolve the issue:

Verify the Ink Cartridge

Check Ink Levels:

  • From the printer's control panel home screen, touch the Ink icon to display the estimated ink levels. Ensure that none of the cartridges are low or empty.
  • Replace any low or empty cartridges with genuine HP cartridges.

Reset the Printer:

  • Turn off the printer, wait a few seconds, and then turn it back on.

Clean the Printhead

  1. Automatic Printhead Cleaning:
    • On the printer control panel, touch the Settings icon and then touch Tools.
    • Select Clean Printhead. The printer will clean the printheads and print a test page.
    • If the print quality is still poor, repeat the cleaning process a few times.

Load Plain White Paper

Check the Paper Type:

  • Make sure you are using clean, white, plain paper.

Load the Paper Correctly:

  • Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media.
  • Insert a stack of plain white paper into the paper tray with the print side down and short edge forward.
  • Slide the paper-width guides inward until they stop at the edges of the paper.

Print the Alignment Page

Initiate Alignment:

  • From the Home screen on the printer display, select Tools.
  • Touch Align Printer and follow the on-screen instructions.
  • The printer will print an alignment page. 

Refer to this document for more information: HP ENVY 5530 and Deskjet Ink Advantage 4510 - Fix poor print quality | HP® Support

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.