5610 all-in-one not printing

[terry-5610_]

Printer will accept print signal from computer and go through the entire print cycle perfectly, but it prints nothing on the page.

[terry-5610_]

cartridge apperas to be good but changed to a new one. still not printing.

[Raj1788]

@terry-5610_

Welcome to the HP Support Community

I suggest you do a Hard Reset on the printer

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Run the clean print cartridges utility

1. Open the Printer Toolbox. There are two ways to do this:

   • Open HP Solution Center, select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox.

   • If the HP Solution Center method does not work, open Printers and Faxes in the Windows Control Panel, then right-click your printer icon and choose Properties. Click Printing Preferences. Click the Services tab, then the Service This Device icon.

2. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges, then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.

Try to print.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)