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‎02-14-2022 06:00 PM

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Is there an alternative ink cartridge for the 652 as I can't get them iny area?

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2 people had the same question
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‎02-20-2022 09:22 AM - edited ‎02-21-2022 09:51 AM

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@Tonynevis, 

 

Apologies for the oversight, here is an update to your query.

 

The cartridges for the Deskjet Ink Advantage 3700 printer are only available for the below regions.

 

 

As you are trying to use the printer in the North American region, there are no compatible inks.

 

If you do have additional HP 652 ink cartridges, you can continue to use the printer.

 

Hope this helps!

 

Keep me posted

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12 REPLIES 12

‎02-16-2022 03:40 AM

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Hi @Tonynevis,

 

I'd like to help!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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‎02-16-2022 06:38 AM

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Hi,

Thanks for getting back to me.

Attached are my printer details.

There are a couple of other numbers also: CN8154D0F7 and FPU No. J9V87-64008

3788 Printer Details.jpg

 

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‎02-16-2022 10:32 AM

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Below is the image of the supported cartridges in different regions.

 

 

Hope this helps!

 

Keep me posted!

 

 

 

 

 

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‎02-17-2022 07:53 AM

HP Recommended

Hi,

Thanks for your reply. 

I tried the 664 and although it fitted, it was not compatible. The cartridge warning light came on and it would not print. Might try the 680...what do you think?

Tony

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‎02-17-2022 08:23 AM

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May I know where are you located, which country?

 

Let me know!

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‎02-17-2022 10:40 AM

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I am in St.kitts & Nevis, West Indies.

Thanks.

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‎02-17-2022 10:58 AM - edited ‎02-21-2022 09:45 AM

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Was the printer purchased and used in the same region?

 

Let me know!

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‎02-17-2022 11:24 AM

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No. It was purchased in Abu Dhabi, UAE and this is the first time I have had to change the cartridge. 

The 664 is compatible with models 3787 & 3789, as stated on the package, but 3788 is not mentioned!!

That is why I wondered about the 680 cartridge as the 664 didn't work

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‎02-18-2022 08:03 AM

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Do you think the 680 cartridge will be suitable, pse?

Thanks!

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